Privacy Policy

Introduction

AZUZA™ respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, create an account, make a purchase, or apply to become a partner.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect several types of information in order to provide and improve our services.

Personal Information

When you create an account, place an order, or submit a form, we may collect:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party providers)
• Order history and purchase details

Partner Application Information

If you apply to become an AZUZA™ partner, we may collect:

• Company name
• Business location
• Business license information
• Tobacco industry affiliations
• Expected order volume
• Compliance certifications
• Contact information

Automatically Collected Data

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Pages visited on our website
• Time and date of visits
• Device information

This data helps us improve website performance and user experience.

How We Use Your Information

We use your information for the following purposes:

• To create and manage customer accounts
• To process and fulfill orders
• To provide order tracking and purchase history
• To communicate with customers regarding orders or support inquiries
• To review partner applications
• To improve our website and services
• To comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and enhance your browsing experience.

Cookies help us:

• Remember login sessions
• Understand how visitors interact with our website
• Improve website performance

You can choose to disable cookies through your browser settings, although this may affect certain features of the website.

Payment Security

All payments are processed through secure third-party payment providers. AZUZA™ does not store or have direct access to full payment card details.

We implement industry-standard security measures to protect your information during transactions.

Data Sharing

We do not sell or rent your personal information to third parties.

However, we may share your information with trusted service providers who assist us in operating our website and delivering our services, such as:

• Payment processors
• Shipping providers
• Website hosting services
• Customer support tools

These partners are required to keep your information secure and confidential.

Partner Application Privacy

Information submitted through the Partner Application Form is used solely for internal review. All applications are reviewed privately by our internal team, and submitted data will not be publicly displayed or shared outside the evaluation process.

Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

While we strive to protect your information, no internet-based system can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for certain data processing activities

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. AZUZA™ is not responsible for the privacy practices or content of those external websites.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: support@azuza.com
Company: AZUZA™